At medDOC®, our objective is to offer our customers a high-quality service in the fields of medicine, dentistry, medical technology, dental technology and pharmacy – and we are supported in doing so by a host of sophisticated ideas.
Customer focus has top priority at medDOC®. On the basis of our ISO 9001 and ISO 17100 certified quality management system, we produce first-class results for our customers in a field in which everything comes down to extreme accuracy and meticulousness.
This is where our strength lies: we provide resources with a high degree of expertise in the fields of medicine, dentistry, medical technology and pharmacy - of course, on a strict native speaker basis. All the translators and revisers we employ have an appropriate university degree. Individual performance undergoes regular quality assessment in accordance with our quality management system. In addition, we can avail ourselves of a network of doctors and scientists to review the translated texts in their native language if needs be.
Together with our customers, we develop processes designed to facilitate handling of the ever-increasing number of languages required for international markets while keeping translation costs to a minimum. Through dedicated consulting, we establish work flows ranging from copywriting to translation and validation, and right up to the final layout work.
For us, the use of state-of-the-art translation technology is a must. We use translation memory systems and terminology databases which are fine-tuned to our customers' needs. As a result, we can offer our customers top quality and meet very tight deadlines while optimising costs.
Multilingual documentation in a print-ready layout format rounds off our range of services. Our experienced DTP specialists create files for you in whatever language and format and for whichever operating system you desire: e.g. in InDesign, Illustrator, Photoshop, QuarkXPress, PageMaker, FrameMaker or as a PDF file.
Editing systems and document management systems (DMS) have become an important tool nowadays in all technical editing departments. We employ the latest technology, enabling us to employ your XML documents efficiently.
At medDOC®, we maintain customer-specific terminology databases on a server-based system, which can be accessed online and in real time by all our translators, terminology specialists, revisers and expert reviewers.
In addition, medDOC® offers all its customers the option of internet-based access to their company-specific terminology via this system. The only "tool" required is a web browser, an internet connection and access authorisation.
A special medDOC® service is the target country validation system. On request, medDOC® will send finished translations directly to the customer's foreign branch or trade partner in the target countries for review/approval of the content. We then check back the changes made there and incorporate them into the translations. Our project managers maintain contact with our clients' staff abroad and clarify deadlines and questions relating to content directly.
Our customer then receives the translation, complete with target country clearance and approval for release by medDOC®, ready for immediate use. The advantages are clear: direct paths of communication, fast handling and a significantly reduced workload for our customers.